Hotel management with a
global perspective

Our strengths

Total support for hotel operations

The finest services and solutions for hotel owners and managers. We are a management consulting firm specializing in the hospitality and lodging industry. Based on our experience in the international hospitality industry, also with IHG, Marriott and Oakwood, we can provide the best solutions taking advantage of both Japanese and international characteristics.

Top Message

Representative DirectorSHIMOJI Ryoichi

Greeting

The tourism industry around the world has been hit by an unprecedented crisis due to the COVID-19 pandemic. Now, the world is launching efforts to recover from that crisis. The road to recovery will not be smooth, but we have no choice but to keep moving toward it.
We at FISS Corporation are always available to hotel and inn owners who are boldly advancing along the steep and difficult road, and to provide accurate and prompt support.

Finest Service and Solution

this is our corporate philosophy, which is reflected in our company name.
We are committed to development of the hospitality and lodging industry, including hotels and inns, and to ensure the smiles of all employees and customers involved.

Biography

Ryoichi Shimoji opened a bistro in his mid-20s and embarked on restaurant management. In his 30s he went abroad to study hotel management.
He gained practical experience in hotel management at foreign hotels such as IHG, Marriott, Starwood, Oakwood and Wyndham in Central America, the United States, Singapore, Dubai and China.
After returning to Japan, he was involved in business restructuring as the managing director of a restaurant company, and engaged in business improvement and corporate revitalization at a consulting firm specializing in the hospitality and lodging industry.
After working as general manager at a luxury condominium hotel in Niseko, Hokkaido, he launched FISS Corporation, Inc. in 2019 and became its representative director.

What we can do

We strongly support the improvement and development of accommodation facilities from three perspectives.

Hotel operation and facility management

We design a successful structure and return the profits to the owners.

The owner entrusts us with the operation of the hotel or inn and we dispatch a manager and other management executives to operate the hotel or inn. Sales, expenses, profits and losses incurred by the hotel/inn all belong to the owner, and we receive a contract fee based on the performance of the hotel/inn operation. We can also dispatch a management team to an operating company established by the owner to operate the company's management.

Hotel operation and facility management
Hotel operation and facility management
  • Operation of accommodation facilities and management of operating companies
    • Dispatch of managers and other operating executives
    • Training of managers
    • Dispatch of senior management to operating companies
  • Maintenance and management of facilities
    • Contracted maintenance and management of facilities
    • Technical guidance on maintenance and management activities
    • Contracted cleaning services
  • Operation of condominium management associations
    • Contracted administration of management associations
    • Support for the operation of management associations

Project management

Managing the launch of new accommodation facilities from scratch

We perform general management of projects, mainly the launch of new accommodation facilities.
We participate in projects from scratch, including the selection of development sites, and provide solid support until operations are on track after the facility has opened. On behalf of owners who have no experience collaborating with foreign hotel operating companies, we support negotiations with such hotel operating companies. We also manage hotel operations as the owner's representative after opening.

  • Total management of new projects
    • Support of operating newly opened hotels and other facilities
    • Overall project management as the PM
    • Assistance with negotiations with foreign hotels
  • Planning of the launch and development of new businesses
    • Support of new entrants in the hotel industry
    • Business plan development to launch new businesses
    • Support for branding and hotel brand selection
  • Selection of candidate sites and collection of information on acquired properties
    • Collection of information on potential development sites
    • Collection of information on M&A and the like
    • Support for determining the business profitability of potential development sites

Consulting

Research, review and implementation - we are committed to actual improvement of performance.

In light of the situation of the target hotel or inn, we consider and implement the most appropriate management (operational) improvement measures, and commit to the results (figures) of performance improvement.
Based on our management and operational experience in the field, we conduct research, planning, and management improvement with an emphasis on execution. We support foreign companies entering the Japanese market with adequate accounting and tax services in accordance with domestic laws and regulations.

  • Business improvement, corporate revitalization, and business plan development support
    • Fundamental management improvements toward an operating surplus
    • Assistance with the development of a feasible business plan
    • Operational improvement with the goal of increasing profitability
  • Support for corporate revitalization by the Small and Medium Enterprise Revitalization Council
    • Strong support for fundamental business revitalization with the main bank and the Small and Medium Enterprise Revitalization Council
  • Multilingual (English and Chinese) tax and accounting services
    • Accounting services and tax consultations in English and Chinese (outsourced to an affiliated tax accounting firm)

Track record

Hotel management with an eye on the global market

FISS Corporation has worldwide experience, from improving operations to supporting the launch of new businesses.

Map to Track record Map to Track record

Europe

U.K., Bulgaria

Middle East

Dubai

China

Beijing, Shanghai, Shenzhen, Chongqing

Southeast Asia

Singapore

Japan

the kamui niseko

Small luxury hotel in Niseko Town, Hokkaido

  • Management and administration of the operating company
  • General management of hotel operations
  • General facility management
the kamui niseko official website
Kamui Niseko exterior photo
Hokkaido
Tohoku
Sanin

Central America

Mexico and Panama

Corporate profile

Headquarters

Corporate name FISS Corporation
Location Fujino 5-jo 4-chome 8-35, Minami-ku, Sapporo, Hokkaido 061-2285
Tel 011-211-4928

International call

+81 11-211-4928
Main businesses
  • Management consulting specializing in the hospitality and lodging industry
  • Operation and operation commission of accommodation facilities
  • Foreign language interpretation and translation services

Niseko Office

Location the kamui niseko, 430-25 Niseko, Niseko-cho, Abuta-gun, Hokkaido, 048-1511
Tel 0136-55-8562

International call

+81 136-55-8562